7. Searching items

This chapter will discuss how to search items in your mailbox. It can be done either using the filters offered by WebApp or using the Keyboard Query Language.

7.1. Basic Search

To search an item, simply type a search term in the Search in field. WebApp will show you any item related to your query. Afterwards use the filters in Search tools to refine your results.

The Search tab is divided in four sections:

Overview of Search tab

It contains the following areas:

1. Search bar

   Write your search term and select in which folder the search shall be performed

2. Results list

   Lists all items found with the submitted query

3. Preview Pane

   Consult the found items to see if you found the item you were looking for

4. Search tools

   Refine your results using the filter available in WebApp

Note

Outlook and WebApp may show different results. This is because both clients use a different search engine.

7.2. Advanced search: Keyboard Query Language

Since WebApp 3.5.1, it is possible to search for mails using the Keyboard Query Language, aka KQL. This syntax allows you to refine your searches using keywords and operators. Much like in Basic Search, the Search bar is used for your query.

Note

When using KQL, the Search filters used for Basic Search are disabled.

Type your query as follow to use KQL:

keyword:search-term

The keyword defines in which part of the item, the search term will be looked for. Put several terms between double brackets, i.e. "search-term1 search-term2", to combine them into one keyword. The order of the terms doesn’t matter. The following keywords are available:

• TO
• CC
• BCC
• Sender
• Subject
• Body
• Attachment*
• Category

In case Attachment don’t show any result, check with your Admin if this feature is enabled.

Note

Aside from Sender, you can also use From in WebApp 4.0 or in later versions.

You can combine keywords using operators to refine your query.:

keyword1:first-search-term AND keyword2:second-search-term

The operators you can use are:

• AND/+

  Items which satisfies both keywords will be shown.

• OR

  Items satisfying one keyword or the other will be listed.

• NOT/-

  The following term will be excluded from the results.